Frequently Asked Questions

Question 1

How do I book a ride with Royal Carriage?

Accepted Answer

Book online at royalcarriagelimo.com, call us at (224) 801-3090, or use our instant booking widget on any page. You'll receive immediate confirmation with your chauffeur details.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 24 hours ahead for sedans and SUVs, and 2-4 weeks ahead for stretch limos, party buses, and wedding packages. Same-day bookings are available based on fleet availability.

Question 3

What is your cancellation policy?

Accepted Answer

Free cancellation up to 24 hours before your scheduled pickup. Cancellations within 12-24 hours incur a 50% charge. Less than 12 hours or no-shows are charged in full.

Question 4

Do you serve both O'Hare and Midway airports?

Accepted Answer

Yes. We provide service to and from O'Hare International (ORD) and Midway International (MDW), plus private aviation terminals.

Question 5

Do you track my flight?

Accepted Answer

Yes, we monitor every inbound flight in real time. If your flight is early or delayed, we adjust automatically.

Question 6

How long will my driver wait at the airport?

Accepted Answer

60 minutes free wait time for domestic flights and 90 minutes for international flights, starting from actual landing time.

Question 7

How much does an airport transfer cost?

Accepted Answer

Sedan transfers to O'Hare start at $75 and to Midway from $65. SUVs start at $95/$85 respectively. All rates are flat — no surge pricing.

Question 8

What vehicles do you have?

Accepted Answer

Executive sedans (Lincoln Continental, Cadillac CT6, Mercedes S-Class), SUVs (Cadillac Escalade ESV, Lincoln Navigator), Sprinter vans, stretch limousines, party buses, and motor coaches.

Question 9

How is pricing calculated?

Accepted Answer

Airport transfers are flat-rate based on distance. Hourly charters have per-hour rates with vehicle-specific minimums (typically 2-3 hours).

Question 10

Is there surge pricing?

Accepted Answer

Never. Unlike rideshare apps, our rates are locked when you book. No surprises on holidays or during events.

Question 11

What areas do you serve?

Accepted Answer

All of Chicago proper plus 50+ suburbs across Cook, DuPage, Lake, Kane, Will, and McHenry counties.

Question 12

Are you available 24/7?

Accepted Answer

Yes — 24 hours a day, 7 days a week, 365 days a year. Our dispatch team is always staffed.

Question 13

How much do you tip a limo driver in Chicago?

Accepted Answer

Industry standard is 15-20% of the total fare. Many clients tip $20-$50 for airport transfers and 20% for hourly charters.

Question 14

Can you drink alcohol in a limo in Illinois?

Accepted Answer

Yes. Illinois law allows passengers to consume alcohol in a chauffeured limousine. The driver never consumes alcohol.

Question 15

Do limo services provide car seats for children?

Accepted Answer

Yes. Royal Carriage provides complimentary rear-facing infant seats, forward-facing child seats, and booster seats.

Question 16

How much does a limo cost in Chicago?

Accepted Answer

Executive sedan limo service in Chicago starts at $85/hour. Cadillac Escalade SUVs from $110/hour. Mercedes Sprinter vans from $150/hour. Stretch limos from $150/hour. Party buses from $250/hour (20 pax) to $450/hour (40 pax). Rolls-Royce Phantom from $500/hour. All rates are flat with no surge pricing.

Question 17

What is the best limo for a wedding in Chicago?

Accepted Answer

For the bridal couple, the Lincoln Stretch Limousine (8-10 passengers, $150/hour) or the 1962 Rolls-Royce Silver Cloud ($550/hour) are the most popular choices. For larger wedding parties, the Cadillac Escalade Stretch (16-18 passengers, $250/hour) keeps everyone together. All wedding packages include champagne, red carpet rollout, and a uniformed chauffeur.

Question 18

Do you provide airport pickup at O'Hare (ORD)?

Accepted Answer

Yes. We provide meet-and-greet pickups at all O'Hare terminals, including domestic (Terminals 1-3) and international (Terminal 5). Our driver monitors your flight in real time and waits 60 minutes (domestic) or 90 minutes (international) at no extra charge. Sedan transfers to/from O'Hare start at $75.

Chicago Limo Service FAQ

Booking & Reservations

Airport Transfers

Fleet & Vehicles

Pricing & Payment

Service Areas

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