Frequently Asked Questions
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Everything you need to know about booking, pricing, vehicles, cancellation policies, and what to expect when you ride with Royal Carriage Limousine.
Quick Answers
We serve airports, weddings, corporate events, proms, concerts, sporting events, and everything in between. Licensed, insured, and available 24/7 with a fleet of 14+ vehicles and 40+ professional drivers covering all of Chicagoland.
Our dispatch monitors your flight in real time. If your flight is delayed or rerouted, your driver's schedule adjusts automatically. We include 60 minutes of complimentary wait time for domestic arrivals and 90 minutes for international flights.
Party buses require a 3-hour minimum on weekdays and a 4-hour minimum on Fridays and Saturdays. Rates start at $175/hour for our 20-passenger bus and $225/hour for the 40-passenger coach. Fuel surcharges and gratuity (18%) are added at checkout.
Frequently Asked Questions
How early should I book an airport pickup?
(224) 801-3090 directly for last-minute needs.
Do you track my flight for delays?
Yes. Our dispatch monitors your flight in real time through the entire journey. If your flight is delayed or rerouted, your driver's schedule adjusts automatically — you don't need to call or update us. We include 60 minutes of complimentary wait time for domestic arrivals and 90 minutes for international flights. After that, a $20/15-min overage applies.
What airports do you serve?
Get an instant quote for your route.
Can I book a round-trip airport transfer?
online booking form and both legs are handled at once. Round-trip bookings on select Chicagoland routes receive a small discount. Your driver for the return can be different — all drivers meet the same standards.
Do you decorate vehicles for weddings?
(224) 801-3090 .
What is the minimum booking time for a party bus?
Party buses require a 3-hour minimum on weekdays and a 4-hour minimum on Fridays and Saturdays. Prom and graduation dates have a 4-hour minimum regardless of day. Rates start at $175/hour for our 20-passenger bus and $225/hour for the 40-passenger coach. Fuel surcharges and gratuity (18%) are added at checkout.
Can you handle multiple vehicles for one event?
Yes. We regularly coordinate multi-vehicle logistics for weddings, corporate events, and conferences — everything from 2 sedans to a fleet of 10+ vehicles running different routes. We assign a dedicated dispatcher for events with 4 or more vehicles. Call (224) 801-3090 to discuss your event timeline and we'll build a vehicle plan around it.
Do you provide prom packages?
Book online or call us to check availability.
Are there any hidden fees?
(224) 801-3090 and we'll explain it line by line.
Do you offer discounts for regular clients?
Corporate account clients with monthly invoice billing receive priority scheduling and negotiated rates based on volume. Individual repeat clients who book 5+ trips in a calendar month can ask about a loyalty discount — it's not automatic, so call us. We don't run flash sales or coupon codes, but we do value clients who send us consistent business and we handle that directly.
What forms of payment do you accept for corporate accounts?
(224) 801-3090 or email info@royalcarriagelimo.com.
How much does a Chicago limo service cost?
online quote tool for an exact price in under 60 seconds.
How far in advance should I book?
For airport transfers, 24–48 hours in advance is ideal. For weddings, proms, and large events, book 2–4 weeks ahead — popular dates fill up fast. We also accommodate last-minute bookings when availability allows. Call (224) 801-3090 for urgent requests.
Do you track flights for airport pickups?
Yes. Our dispatch monitors your flight status in real time. If your flight is delayed, your chauffeur adjusts automatically — no calls needed from you. We include complimentary 60-minute wait time for domestic arrivals and 90 minutes for international flights.
What vehicles are available?
Fleet page for photos and specs.
What areas do you serve?
Service Areas page .
Are your drivers licensed and background-checked?
Yes. Every chauffeur is licensed with the State of Illinois, background-checked, drug-tested, and professionally trained. Royal Carriage Limousine is fully licensed and insured (TCP #215723).
What is your cancellation policy?
(224) 801-3090 .
Can I book a one-way airport drop-off?
Absolutely. We handle one-way drop-offs to O'Hare (ORD) and Midway (MDW) from any location in Chicagoland, as well as pickups. Round-trip bookings receive a small discount on select routes.
Do you offer corporate accounts?
(224) 801-3090 to set up a corporate account.
Is there a minimum booking duration?
Hourly charters have a 2-hour minimum. Airport transfers and point-to-point rides are priced by the trip (no hourly minimum). Wedding packages typically have a 4-hour minimum depending on vehicle type.
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